The Witness Assistance Service (WAS) supports victims and witnesses of serious crime through the court process. The service is part of the Victims Strategy and Services Directorate of the Office of Public Prosecutions (OPP) Legal Practice and is located on the ground floor of the OPP building at 565 Lonsdale Street, Melbourne.

WAS has a number of experienced social workers who can:

  • give you information about the prosecution process
  • give you information about the progress of a matter
  • support you through pre-court conferences with solicitors and prosecutors
  • help you understand the legal process
  • help you with arrangements for being in court
  • refer you to other specialist support services.

To find out more, please download the Witness Assistance Service Brochure - English.

The Witness Assistance Service (WAS) Brochure is also available in other languages:

Child Witness Service

The Child Witness Service is a specialist service for children and young people who are witnesses in criminal proceedings.

The Child Witness Service is staffed by social workers and psychologists who provide information and support to children and their families during the court process. They work closely with the police informant and OPP solicitors and can make referrals to specialist support services if required.

Victims of Crime Helpline

The Victorian Government’s Victims of Crime Helpline offers information, advice and support for you and your family. Contacting the helpline is the first step to accessing free services to help you manage the impact of the crime.