Support Services

There are a number of services you can go to for information, advocacy and or support as a victim of sexual assault or family violence during any stage of the court process.

Witness Assistance Service

The Witness Assistance Service (WAS) supports victims of serious crime through the court process. The service is part of the Office of Public Prosecutions (OPP) Legal Practice and is located on the ground floor of the OPP building at 565 Lonsdale Street, Melbourne.

WAS has a number of experienced social workers who can give you information about the prosecution process; provide ongoing support before, during and after a court case; help you to understand legal discussions; help you with arrangements for being in court; and refer you to other specialist support services. For more information about giving evidence in sexual assault matters contact the Witness Assistance Service.

Centres Against Sexual Assault

Centres Against Sexual Assault (CASA) provide counselling, support and advocacy services to victims of sexual assault in the Victorian community. CASAs are located across the State.

Child Witness Service

The Child Witness Service is a specialist service for children and young people who are witnesses in criminal proceedings. The service is part of the Department of Justice. 

The Child Witness Service is staffed by social workers and psychologists who support children and families when charges have been laid and throughout the trial. The service works closely with the police informant and OPP solicitors and can refer you to community agencies for further support.

Victims of Crime Helpline

The Victims of Crime Helpline is a free and confidential service, staffed by trained victims-support officers, providing information and referral to specialist support services. The Helpline is run by the Department of Justice and will refer you to your local Victims Assistance and Counselling Program (VACP) for more information and support. The VACP provides practical support and counselling to help individuals and their families cope with the effects of being a victim of violent crime.

Women’s Domestic Violence Crisis Service

The Women’s Domestic Violence Crisis Service provides information, support and referral to other relevant support services. The service is available 24 hours a day, seven days a week.